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Michael Reid

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  • Home page options

    1. Getting Started
    2. Themes

    Our themes offer a diverse range of layout styles designed to showcase categories, sections, and articles within your help center in a visually appealing and organized manner. Whether you're aiming...

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  • Images and icons requirements

    1. Usage Guides
    2. Technical guides

    Most of our Zendesk themes have an option to use custom icons and background images for the search area. Below you can find our recommendations for their dimensions and formats. General recommendat...

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    • 1 follower
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  • Code blocks

    1. Usage Guides
    2. Formatting Content

    HTML code <!DOCTYPE HTML> <html> <head> <meta charset="utf-8"> <title>HTML</title> </head> <body> <p>Lorem ipsum dolor sit amet. </p> </body> </html> <pre><code class="html">&lt;!DOCTYP...

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  • Products and services support

    1. Getting Started
    2. General information

    We are interested in a long term relationship, that’s why we provide our customers with open-ended support.  All the issues will be fixed Our specialists are highly qualified professionals. It does...

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  • Installation service FAQ

    1. Getting Started
    2. Services

    Here is how we can help you with the installation. Our Installation service is an option for our client’s convenience. What is included? The offer includes free installation of the chosen templa...

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  • Terms of Service

    1. Getting Started
    2. Themes

    Important information about the terms of use for our products for Zendesk Help Center. You can Use the chosen theme with Zendesk Help Center on your own. You can use it for yourself, your employe...

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  • Zendesk partnership

    1. Getting Started
    2. General information

    Rest assured that we provide you with the best services as Lotus Themes is one of the certified Zendesk partners.  Lotus Themes company is a Zendesk-certified partner  We’re proud to be an officia...

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    • 1 follower
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  • Callout blocks

    1. Usage Guides
    2. Formatting Content

    Success callout This is a success callout I'm a success callout! <div class="callout callout--success"> <h4 class="callout__title">This is a success callout</h4> <p>I'm a success callout!</p>...

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    • 1 follower
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  • Immediate access to the template

    1. Purchasing Questions
    2. Before the purchase

    We do not waste your time! Once you complete the payment, we send you your template!   You’ll get a Zendesk theme template once you’ve completed the purchase process. The template is normally deliv...

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  • Themes compatibility

    1. Getting Started
    2. Themes

    This article shows that our themes are all-purpose. Our themes are compatible with: Various devices Fullscreen desktops Portable devices All popular web browsers Google Chrome Microsoft Edge Fir...

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