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Michael Reid

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  • Template files are lost

    1. Troubleshooting
    2. Theme Usage Troubleshooting

    What we can do for you if your theme files are lost. If you lost your Zendesk template files, you can request them to be resent to you. Please contact us via hello@lotusthemes.com and provide us wi...

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    • 1 follower
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  • Alerts extension: How to use alerts

    1. Usage Guides
    2. How To​s

    This extension provides simple, customizable, and responsive notifications for your Help Center. Installation Usage Unpack the downloaded zip file. There will be three files: apidata-min.js ...

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    • 1 follower
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  • Templates or building from scratch

    1. Getting Started
    2. Themes

    All Zendesk Guide users have the option of using a ready-made template or building their help center from scratch. There is a long-held belief that website templates have disadvantages compared to ...

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    • 1 follower
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  • How to use the Formatting content

    1. Usage Guides
    2. How To​s

    Because of limitations, Zendesk's article editor can't be customized. But it's easy to make your articles attractive using simple HTML codes from our examples of the Formatting content feature. F...

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    • 1 follower
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  • Formatting content 🎨

    1. Usage Guides
    2. Formatting Content

    The variety of possible changes is amazing, you will be surprised how many of them we have for you. Just take a look! This article contains visual component samples included in our themes with expl...

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    • 1 follower
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  • Payments

    1. Purchasing Questions
    2. Purchasing process

    Our themes can be purchased through the Zendesk Theme Marketplace or our website. The extensions and services can be purchased only on our website.  The Zendesk Theme Marketplace offers Standard an...

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    • 1 follower
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  • What you can do yourself with themes

    1. Getting Started
    2. Themes

    Zendesk Guide templates from Lotus Themes are ideal for both beginners and experienced developers because they are easy to use, maintain, and customize. You can make basic changes without coding sk...

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    • 1 follower
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  • Refund policy

    1. Purchasing Questions
    2. Before the purchase

    This information should be studied carefully to avoid possible misunderstanding in our future collaboration.   Since LotusThemes.com is offering non-tangible irrevocable goods we do not make refund...

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    • 1 follower
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  • What is Lotus Themes? 😊

    1. Getting Started
    2. General information

    Lotus Themes is your destination for well-developed themes for your Zendesk Guide Help Center and all related services. We sell our templates as digital downloads. Within a short time, Lotus Themes...

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    • 1 follower
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  • How to translate custom texts

    1. Usage Guides
    2. How To​s

    If you have clients worldwide, you need your Help Center to be seen in different languages. Lotus Themes can help you with it. All you need is to choose the right Zendesk plan and enjoy. See how it...

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